In a recent episode of the Pharmacy Quality Solutions (PQS) Quality Corner Show, host Stephanie Hale interviewed Katherine Weiss, Certified Pharmacy Technician, Lead Pharmacy Technician, and Manager at Kashat Pharmacy, about how their independent community pharmacy in Michigan prioritizes quality care through the strategic use of tools like EQUIPP.
Prioritizing Patient Performance with EQUIPP
Weiss highlighted EQUIPP as a standout tool for Kashat Pharmacy due to its focus on outcomes and performance metrics. Unlike other available tools, EQUIPP allows their team to actively track their impact on crucial areas like medication adherence and quality measures, particularly for patients on statins, RASAs, and diabetic medications.
“We utilize EQUIPP because we can track our impact on medication adherence and quality measures,” Weiss explained. This proactive approach not only benefits their patients’ health but also aligns their work with payer expectations, contributing to stronger performance and improved patient care ratings.
Katherine also talks how the pharmacy integrates EQUIPP into their daily workflow and specifies which programs are the most helpful. She provides helpful tips in using EQUIPP including how to maintain focus during busy seasons.
Katherine Weiss and the team at Kashat Pharmacy exemplify how a dedicated focus on quality metrics, supported by tools like EQUIPP, can significantly enhance patient care and pharmacy performance. Their proactive approach, integrated workflow, and commitment to patient well-being serve as an inspiring model for other pharmacies striving to make a meaningful difference in their communities.
Listen or watch the full interview, episode 8 of season 6, “How Kashat Pharmacy Prioritizes Quality Care with EQUIPP,” on the Quality Corner Show for more insights from Katherine and other pharmacy leaders dedicated to improving patient health outcomes.
