The Pharmacy Quality Alliance (PQA) Annual Meeting is a pivotal event for anyone invested in the future of healthcare. This year’s meeting in Tampa, Florida, brought together an incredible array of healthcare professionals with a shared goal: improving patient outcomes through quality.
In a recent episode of the Pharmacy Quality Solutions Quality Corner Show, Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS, and Ray Arizmendi, Director of Customer Success at PQS by Innovaccer, discussed their key takeaways from the PQA 2025 Annual Meeting. Their conversation highlighted the immense value of such gatherings and shed light on exciting new developments in pharmacy technology.
Ray Arizmendi emphasized the experience of witnessing the direct impact pharmacies have on patient outcomes. He noted the powerful collaboration between payers and pharmacies in achieving this impact, recognizing that while often challenging due to resource constraints, this synergy is mutually beneficial for all stakeholders, especially patients.
Ray particularly highlighted a session on Social Determinants of Health (SDOH). He noted the industry’s clear understanding of an ideal state for addressing SDOH, but also the complexity in implementing scalable solutions. Another critical takeaway was the focus on the direct impact of pharmacies on patient outcomes. The emphasis on collaboration between payers and pharmacies to achieve this impact resonated deeply, aligning with PQS’s core mission.
Ray and Brittany also spoke about the buzz around EQUIPP Copilot. This new tool aims to enhance the pharmacy experience by integrating directly into existing workflows, allowing pharmacies to capture patient engagement details in real-time without disruption.
Listen below to the podcast episode 2 of season 6: “Expectations and Opportunities for Pharmacies in 2025,” or watch the video on YouTube.
